Who it is for
When Power Platform is not enough, and Copilot is not the tool.
Teams drowning in repeatable process that still has to be correct: hand-offs between Microsoft 365, line-of-business systems, and people. If Power Platform can do it, Managed Integration keeps it. If Copilot is the tool, Managed AI keeps it.
What is included
- Custom .NET services and APIs that run as operations
- Identity, monitoring, and a help desk on the same estate
- Hand-off from Integration when a connector will not do
- AI tools inside the service only where they earn their place
Features and benefits
How this part of the practice runs.
Run as operations
Automations are owned, monitored, and supportable. A script nobody understands is not the offer.
Next to Power Platform
If Power Platform can do the join, it stays with Managed Integration. Custom automation sits here when it cannot.
Not Copilot
If Copilot is the tool, Managed AI keeps it. Engineering automation is custom code, APIs, and services.
Identity and audit
Automations use the same identity and security controls as the rest of the estate, including MFA.
Proof
Automation is a published Managed Engineering offer, delivered by EC Software Engineering.
Related: Managed Engineering · Power Platform · Custom applications · Managed AI · Book an assessment
Questions
Is this Microsoft Copilot?
No. Copilot is Managed AI. This page is custom code, APIs, and services that have to run as operations.
Can Power Platform do it instead?
Often. If it can, the work stays with Managed Integration. Custom automation is the remainder.
Who supports it when it breaks?
EC. The same help desk and security practice that runs the rest of the estate.
Next step
Talk about process that has to run as operations.
Call (604) 888-7904 or send an assessment request. Office hours are Monday–Friday 8:30 a.m.–5:00 p.m.; Saturday–Sunday closed.