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Services · Managed IT

Backup and disaster recovery

Regular copies, a practiced restore, and a plan, so a disaster is not improvised in the moment.

Book an assessmentIncident response
The copyRegular backups of the records the business cannot lose.
The restoreA path back after deletion, failure, or ransomware.
The planDisaster recovery, practiced.
The agreementRecovery time is scoped to the estate, not published as a site-wide number.

Who it is for

When you cannot rebuild from scratch.

Operators who cannot rebuild from scratch: finance, operations, and leadership who need data integrity and a path back after a disaster.

What is included

  • Regular backups of critical records
  • Restore after deletion, hardware failure, or ransomware
  • Disaster-recovery planning
  • Tied to incident response when the event is a breach
Clouds over the Fraser Valley seen through a modern office window.
Cloud is not backup. Copies and a recovery plan stay in this practice even when systems run in Azure.

Features and benefits

How this part of the practice runs.

Data loss prevention

Critical records can be recovered after accidental deletion, hardware failure, or cyberattack.

Ransomware safeguard

If files are encrypted, a clean copy can be restored from backup instead of paying the attacker.

Disaster recovery planning

A team that has planned the recovery, so rebuild is not improvised during the outage.

Business continuity

Faster restore means less downtime, less lost productivity, and less damage to customer trust.

Proof

Backups, practiced restores, and a recovery plan are part of Managed IT. Recovery time is scoped to the estate in an assessment.

Related: Managed IT · Cloud and Azure · Incident response · Book an assessment

Questions

Is backup the same as disaster recovery?

Backup is the copy. Disaster recovery is the plan and the practice of bringing systems back. EC covers both.

Does this help with ransomware?

Yes. Backups are a way to restore uninfected versions if data is encrypted. Endpoint and awareness controls live under Managed Security.

Where does this sit in the firm?

Under Managed IT, next to monitoring and support. Security incidents still pull in the Managed Security practice.

Next step

Talk about backup and recovery.

Call (604) 888-7904 or send an assessment request. Office hours are Monday–Friday 8:30 a.m.–5:00 p.m.; Saturday–Sunday closed.

Book an assessment