Hybrid work
Support, MFA, and Microsoft 365 for people in the office, at home, and in the field.
Who it is for
When work is not only at headquarters.
Companies with staff in the office, at home, and on sites: construction, field teams, and offices that cannot treat remote work as a temporary exception.
What is included
- Remote support first
- Multifactor authentication for off-site access
- Microsoft 365 as the collaboration layer
- 24/7 technical support and help desk
Features and benefits
How this part of the practice runs.
Remote support first
Many fixes happen without travel, so staff in the office, at home, or in the field get back to work without waiting on a truck roll.
Secure remote access
Multifactor authentication so remote and mobile access is not only a password, including when people work off-site.
Help desk that follows the work
24/7 technical support and a help desk so a broken login or app is not parked until someone is back at headquarters.
Microsoft 365 for hybrid teams
Email, files, and collaboration stay in one managed layer whether people are on site or not.
Proof
Remote support, 24/7 technical support, help desk, multifactor authentication, and Microsoft 365 are published EC features.
Related: Managed IT · IT support · Microsoft 365 · Endpoint and identity · Book an assessment
Questions
Is hybrid work only Microsoft Teams?
No. It is support, identity, and the Microsoft 365 layer for people who work off-site. Teams is part of that estate.
Can you support people outside Langley?
Remote support is used first when it will fix the issue. Headquarters is Langley. EC supports clients across British Columbia, Alberta, and Ontario.
What about after hours?
Office hours are Monday–Friday 8:30 a.m.–5:00 p.m. 24/7 technical support is part of Managed IT for issues that cannot wait.
Next step
Talk about hybrid work for your team.
Call (604) 888-7904 or send an assessment request. Office hours are Monday–Friday 8:30 a.m.–5:00 p.m.; Saturday–Sunday closed.